Payment Methods, Terms & Conditions

Can I pay by card or Credit Card?

Hi there and thank you for the email. I'm afraid we do not have the facility to take payment via card due to the lack of interest previously expressed by our customers. We do however accept Bacs, Bankers Draft, Cheques in advance or cash on delivery. Should these not be acceptable there is sort of another way to pay albeit not ideal for you but may help you out.

We own a separate manufacturing company www.better-bounce.co.uk which does have a card machine, However, this company is a much larger company and is VAT registered. Should you wish for me to place the order through this company card machine, I would have to charge vat @ an additional 20% on the price of the hire for debit cards an 22% for credit cards.

Like I say, not ideal but we can accept this if it helps you out.

Complete an order - After Enquiry - single items...

Hi again,

That's great news, All I need from you now is a completed version of the booking form which can be found by clicking on the link below.

Booking Link:

It's a bit formal but just ensures everything runs smoothly on the day and that no little mistakes are made on the day. If you need any help completing the form then my mobile number is 0783816196 and I'm happy to help : )

Please bear in mind that nothing is booked in until we receive this form back from you, however, the booking form does have a LIVE feed to our booking system so once its booked everything is securely yours so don't worry.

It might also be worth having a look at our HEALTH & SAFETY and PAYMENT OPTIONS pages to familiarise yourself with the way we operate just in case.

I hope this helps and I look forward to hearing from you soon.

Complete an order - After Enquiry - Multiple items...

Hi again,

That's great news, All I need from you now is a completed version of the booking form which can be found by clicking on the link below.

Booking Link:

It's a bit formal but just ensures everything runs smoothly on the day and that no little mistakes are made on the day. If you need any help completing the form then my mobile number is 0783816196 and I'm happy to help : )

Please bear in mind that nothing is booked in until we receive this form back from you, however, the booking form does have a LIVE feed to our booking system so once its booked everything is securely yours so don't worry.

When you're making multiple bookings please start with 1 item and the first question you get asked is "Do you wish to add any other entertainments to this booking?" when you see this, click yes and a whole new set of options will appear that make everything bookable as one.

It might also be worth having a look at our HEALTH & SAFETY and PAYMENT OPTIONS pages to familiarise yourself with the way we operate just in case.

I hope this helps and I look forward to hearing from you soon.

Not received a confirmation email?

Hi there and thanks for the email.

Having checked my records I can confirm that we have accepted your booking and made arrangements for the event to go ahead as requested.

I can also confirm that a confirmation email has been sending out confirming your booking already & I would suggest checking your junk email folder just incase as our name "Funbounce" can often be flagged up as something less appropriate by some email filters.

It is however 100% booked in so please don't worry and we will be arriving as promised on the day.

Full capacity

Hi there and thanks for the email.

Polite NO - WE DO NOT STAND WITH BOUNCY CASTLES FOR A £1 A POP

Hi there and thank you for taking the time to contact us with regards to the above. The vast majority of the work we undertake is of a fundraising nature and as such we would not be able to offer our services on a free or pay as you go service.

Unfortunately, the only groups that operate on such a basis are the travelling showman, which often no show if a better offer comes along, attendance looks poor and wet weather is expected. They very often don't have compliant insured inflatables as its not a full time job like ours and they rarely come prepared with the correct health and safety documentation. Its quite a risk for an organisation such as yourselves.

We would however be happy to hire you a bouncy castle for the day with our permission to charge visitors and users as you see fit and keep 100% of the takings on the day.

We understand this may not be as requested but hope you understand our reasoning for this. I hope your day is a great success if you do or don’t decide to choose us.

I trust this is acceptable and look forward to hearing from you soon.

Charity Freebie

Hi there and thank you for taking the time to contact us with regards to the above. The vast majority of the work we undertake is of a fundraising nature and as such we would not be able to offer our services on a free or pay as you go service.

So if you are unable to find anyone to help with a donation, Please bear us in mind as at least you know some of the proceeds are going to a good cause and you are helping other charities along the way.

We are more than happy for you to charge for the use of our equipment on the day to help raise money and 100% of the money you take be kept by your organisation regardless of how much you collect, we just ask for our hire fee to be paid on delivery of the items and what you choose to do with the items on the day is up to you.

We do however differ from most other companies on the market. We have a strong belief in putting something back when business is going well. You will be pleased to hear that we make large regular monthly donations to the following companies:

Cancer Research UK - Breast Cancer Division

http://www.cancerresearchuk.org/about-cancer/bone-cancer?ds_kids=p3584231625&adc=cpc&gclid=Cj0KCQjwqM3VBRCwARIsAKcekb1yYC1asu-5LsspuPXts3Wf94V_VIkqm1gU-y9OFRl4Nj07LU-A1D8aAvymEALw_wcB&dclid=CM_i782igNoCFZK3GwoduMAFww

Cancer Research UK - Bone Cancer Division

http://www.cancerresearchuk.org/about-cancer/bone-cancer?ds_kids=p3584231625&adc=cpc&gclid=Cj0KCQjwqM3VBRCwARIsAKcekb1yYC1asu-5LsspuPXts3Wf94V_VIkqm1gU-y9OFRl4Nj07LU-A1D8aAvymEALw_wcB&dclid=CM_i782igNoCFZK3GwoduMAFww

Cancer Research UK - Throat Cancer Division

http://www.cancerresearchuk.org/about-cancer/head-neck-cancer/throat?_adal_sd=find.cancerresearchuk.org.1521734395084&_adal_ca=so%3Dgoogle%26me%3Dcpc%26gclid%3DCj0KCQjwqM3VBRCwARIsAKcekb1yYC1asu-5LsspuPXts3Wf94V_VIkqm1gU-y9OFRl4Nj07LU-A1D8aAvymEALw_wcB.1521734395084&_adal_cw=1521732717885.1521734395084&_adal_id=28e7204e-f6be-461d-8597-20f90629eff9.1521732718.3.1521734394.1521733385.5a4217f8-cc72-4da8-a334-0c3483c79114.1521734395084&_ga=2.168036385.1061228623.1521732718-442588095.1521732718&_gac=1.22429129.1521733931.Cj0KCQjwqM3VBRCwARIsAKcekb1onYQYcPs5ym9U2N78HLemuCtWkwy6YiyxNbVEGDLQjEL3xGrwxC8aAv8DEALw_wcB

Cancer Research UK - Bowel Cancer Division

http://www.cancerresearchuk.org/about-cancer/bowel-cancer?_ga=2.168036385.1061228623.1521732718-442588095.1521732718&_gac=1.22429129.1521733931.Cj0KCQjwqM3VBRCwARIsAKcekb1onYQYcPs5ym9U2N78HLemuCtWkwy6YiyxNbVEGDLQjEL3xGrwxC8aAv8DEALw_wcB

The Brain Tumour Charity

https://www.thebraintumourcharity.org/

St Gemma's Hospice - Elderly care

https://www.st-gemma.co.uk/monthly-donation

Sue Ryder Care (Wheatfields hospice)

http://www.sueryder.org/?_ga=2.108090178.157999166.1521738462-1659281402.1521738462&_gac=1.259855864.1521738462.Cj0KCQjwqM3VBRCwARIsAKcekb3LiWiYEdCWwtF0QS_iaCfU4Zr-bcaBLoI1A2hOLBrNrgD3NMAhTK4aAuiREALw_wcB

Alzheimer's research

https://donate.alzheimersresearchuk.org/publicnew/monthly.aspx?donationtype=monthly&donationamount=3

Leeds children'S teaching hospital

http://www.leedshospitalsfundraising.org.uk/lch/

Brittish heart foundation

https://www.bhf.org.uk/get-involved/donate-form?a=10&gclid=Cj0KCQjwqM3VBRCwARIsAKcekb11P3ETf5IflId7y5IEjRQMn5COaIY9BuRftJewYK6mfOJa_oWOdssaAmOzEALw_wcB&gclsrc=aw.ds

Great Ormand street

https://www.gosh.org/special-1

Save the children

https://www.savethechildren.org.uk/donate?cid=pse-gpgenericbau_A17038001-go_001-2Q47669DX&ppc=true&matchtype=b&s_keyword=%252Bdonation&adposition=1t4&gclid=Cj0KCQjwqM3VBRCwARIsAKcekb0FrdQmN7zvbKgWmoG80-IhtP5WtfHB36hTGyWhMfT3nuhUHI6BldcaArKMEALw_wcB

Superheroes for kids

https://www.facebook.com/superheroes4thekids/

We understand this may not be as requested but hope you understand our reasoning for this. I hope your day is a great success if you do or don’t decide to choose us.

I trust this is acceptable and look forward to hearing from you soon.

DBS / CRB checks

Before an organisation considers asking a person to apply for a criminal record check through DBS, they are legally responsible for ensuring that they are entitled to ask that person to reveal their conviction history. An employer must not apply for a check unless the job or role is eligible for one. It is illegal to request a DBS check where there is no entitlement or reason to do so. The position of ‘bouncy castle’ supervisor is not included in the ROA Exceptions Order 1975.

Measure up for the event – Polite NO

Hi there and thank you for the email. If you send me your address, we can use the aerial view software and measure your potential area the technical way to see what sort of space were looking at.

However, we do not offer a measure up service I'm afraid as all sizes and dimensions are visible on every product on our website if you scroll down a little.

Please send me your full address and a brief description of where to look and I'll get straight on it but the measuring of the garden would have to be down to you I'm afraid.

I hope this helps and I look forward to hearing from you soon.

Face painters

Hi there, I'm afraid we are fully booked on face painters on that day, however, I can recommend the following to you.

They are very good at what they do and both charges £35 per hour and would be perfect for an event such as yours.

www.angelspaintedfaces.co.uk

www.MandiesFancyFaces.co.uk

I’m sorry we could be of help on this occasion but trust the above is helpful.

Item unavailable – please select another

Hi there, Thank you for taking the time to complete our online booking form.

Unfortunately, the inflatable you have selected is unavailable on that day.

Is there an alternative inflatable that you would prefer?

All our prices are based on a days hire, allowing the customer to be flexible and make “The day” whatever they wish. The price is based on the following events taking place.

An operator arriving our warehouse, Loading up the entertainment, driving to your venue, delivering and setting up the entertainment, returning to the warehouse to make up 50% of the hire charge. The operator must then return to your venue to de-rig, collect and return the entertainment to the warehouse making up the final 50% of the hire charge.

As you can see from the above, all of these actions must be completed regardless of the hire period chosen and as such, I cannot really offer a discount for shorter hire periods.

Quotation Example 1 of 4 – NO GENERATORS & NO STAFF

Hi there and thanks for the email,

I have checked the availability of the equipment for you as requested and the good news is that what you have suggested is available.

The price of the entertainment works out as follows:

Fortress castle - £89

Titanic Slide - £175

Rodeo Bull - £250 (includes staff - 4hrs)

Sumo family of four pack - £120

Bungee run - £150

Penalty Shoot out - £89

Overnight Hire - £30

Delivery Charge - (185 mile round trip) - postcode based (free to all WF or LS postcodes)

Collection Charge - (185 mile round trip) - postcode based (free to all WF or LS postcodes)

Total: £22,325

The price includes local delivery, set up, rigging up and collection and excludes generators and staffing unless stated. Should you require staff members to be present to supervise the inflatable’s, these are charged at £25per person, per hour but is important to remember that the staff members are there to ensure the safeguard of the attractions and that they are being used in a sensible and safe manner. Staff members are not in place to replace parental/ carers responsibilities and a responsible adult must be present at all times.

All inflatables are provided with an electric power source or inflation device and we will require one independent power point within 100ft of any attraction. Should a power point not be available, Generators are available at a cost of £45 per inflatable and can be added to your quotation if required.

Should you wish to go ahead with the hire, All I need from you is a completed version of the booking form which can be found by clicking the link below:

Booking form link:

It's a bit formal but just ensures everything runs smoothly on the day and that no little mistakes are made on the day. If you need any help completing the form then my mobile number is 0783816196 and I'm happy to help : )

Please bear in mind that nothing is booked in until we receive this form back from you, however, the booking form does have a LIVE feed to our booking system so once its booked everything is securely yours so don't worry.

When you're making multiple bookings please start with 1 item and the first question you get asked is "Do you wish to add any other entertainments to this booking?" when you see this, click yes and a whole new set of options will appear that make everything bookable as one.

It might also be worth having a look at our HEALTH & SAFETY and PAYMENT OPTIONS pages to familiarise yourself with the way we operate just in case.

I hope this helps and I look forward to hearing from you soon.

Quotation Example 2 of 4 – INC STAFF & GENERATORS

Hi there and thanks for the email,

I have checked the availability of them for you as requested and the good news is that what you have suggested is available.equipment

The price of the entertainment works out as follows:

Fortress castle - £89

Titanic Slide - £175

Rodeo Bull - £250 (includes staff - 4hrs)

1x staff members @ £25ppph (min 4 hrs) - £80

1x Generator Hire @ £45 per attraction (4hrs fuel) - £45

Overnight Hire - £30

Delivery Charge - (185-mile round trip) - postcode based (free to all WF or LS postcodes)

Collection Charge - (185-mile round trip) - postcode based (free to all WF or LS postcodes)

Total: £22,325

The price includes local delivery, set up, rigging up and collection, ALL Generators and staffing required. There should be no hidden extras

Should you wish to go ahead with the hire, All I need from you is a completed version of the booking form which can be found by clicking the link below:

Booking form link:

It's a bit formal but just ensures everything runs smoothly on the day and that no little mistakes are made on the day. If you need any help completing the form then my mobile number is 0783816196 and I'm happy to help : )

Please bear in mind that nothing is booked in until we receive this form back from you, however, the booking form does have a LIVE feed to our booking system so once its booked everything is securely yours so don't worry.

When you're making multiple bookings please start with 1 item and the first question you get asked is "Do you wish to add any other entertainments to this booking?" when you see this, click yes and a whole new set of options will appear that make everything bookable as one.

It might also be worth having a look at our HEALTH & SAFETY and PAYMENT OPTIONS pages to familiarise yourself with the way we operate just in case.

I hope this helps and I look forward to hearing from you soon.

Hi there and thanks for the email,

I have checked the availability of the for you as requested and the good news is that what you have suggested is available.equipment

The price of the entertainment works out as follows:

Fortress castle - £89

Titanic Slide - £175

Rodeo Bull - £250 (includes staff - 4hrs)

1x Generator Hire @ £45 per attraction (4hrs fuel) - £45

Overnight Hire - £30

Delivery Charge - (185 mile round trip) - postcode based (free to all WF or LS postcodes)

Collection Charge - (185 mile round trip) - postcode based (free to all WF or LS postcodes)

Total: £22,325

The price includes local delivery, set up, rigging up and collection & the required generators. Should you require staff members to be present to supervise the inflatable’s, these are charged at £25 per person, per hour. Please let me know if these are required and I’ll be happy to help.

Should you wish to go ahead with the hire, All I need from you is a completed version of the booking form which can be found by clicking the link below:

Booking form link:

It's a bit formal but just ensures everything runs smoothly on the day and that no little mistakes are made on the day. If you need any help completing the form then my mobile number is 0783816196 and I'm happy to help : )

Please bear in mind that nothing is booked in until we receive this form back from you, however, the booking form does have a LIVE feed to our booking system so once its booked everything is securely yours so dont worry.

When your making multiple bookings please start with 1 item and the first question you get asked is "Do you wish to add any other entertainments to this booking?" when you see this, click yes and a whole new set of options will appear that make everything bookable as one.

It might also be worth having a look at our HEALTH & SAFETY and PAYMENT OPTIONS pages to familiarise yourself with the way we operate just in case.

I hope this helps and I look forward to hearing from you soon.

I hope this helps and I look forward to hearing from you soon.

Hi there and thanks for the email,

I have checked the availability of the for you as requested and the good news is that what you have suggested is available.equipment

The price of the entertainment works out as follows:

Fortress castle - £89

Titanic Slide - £175

Rodeo Bull - £250 (includes staff - 4hrs)

1x staff members @ £25ppph (min 4 hrs) - £80

Overnight Hire - £30

Delivery Charge - (185 mile round trip) - postcode based (free to all WF or LS postcodes)

Collection Charge - (185 mile round trip) - postcode based (free to all WF or LS postcodes)

Total: £22,325

The price includes local delivery, set up, rigging up and collection & the required number of staff members to help run your event.

It is important to remember that the staff members are there to ensure the safeguard of the attractions and that they are being used in a sensible and safe manor. Staff members are not in place to replace parental/ carers responsibility and as such a responsible adult must be present at all times.

All inflatables are provided with an electric power source or inflation device and we will require one independent power point within 100ft of any attraction. Should a power point not be available, Generators are available at a cost of £45 per inflatable and can be added to your quotation if required.

Should you wish to go ahead with the hire, All I need from you is a completed version of the booking form which can be found by clicking the link below:

Booking form link:

It's a bit formal but just ensures everything runs smoothly on the day and that no little mistakes are made on the day. If you need any help completing the form then my mobile number is 0783816196 and I'm happy to help : )

Please bear in mind that nothing is booked in until we receive this form back from you, however, the booking form does have a LIVE feed to our booking system so once its booked everything is securely yours so dont worry.

When your making multiple bookings please start with 1 item and the first question you get asked is "Do you wish to add any other entertainments to this booking?" when you see this, click yes and a whole new set of options will appear that make everything bookable as one.

It might also be worth having a look at our HEALTH & SAFETY and PAYMENT OPTIONS pages to familiarise yourself with the way we operate just in case.

I hope this helps and I look forward to hearing from you soon.

It’s a knockout

Hi there and thanks for the email, We have very good availability at the moment so providing our it’s a knockout challenge shouldn’t be a problem.

The way we operate is a little different from other companies. We are able to provide a full it’s a knockout competition however from experience, we find it’s a little too sensible and organised to keep the many many participants entertained for long periods of time. We also find that the high staffing levels required unnecessarily eat into your budget where it could be best spent on more fun activities.

We find the best most popular way to run it’s a knockout is to keep it simple and to select 5 or 6 of the following high impact challenge inflatables: Bungee Run, Gladiator Duel, Sumo suits & Surround, Pillow Bash, 100ft Assault course, Wrecking Ball, Human Bowling Ball, Human Table Football, Zorb Arena or the laser maze along with some of the smaller challenge items like Inflatable air hockey, Giant dart board, Air Juggler & Team race games so there’s just about something for everyone.

We then run full team competitions on each inflatable and circulate the participants around the items. It’s far more entertaining than other versions and gives each player the flexibility to enter whatever event they feel strongest in straight away as opposed to a right time schedule which can often spoil the day’s events.

A typical knockout generally costs anything from £350 for the equipment but everything is individually priced and available for you to pick and choose as you & your budget requirements. The rest depends on how many staff you require, if the foam is required and if you have a fixed power source on site. It really is that simple.

These types of event can either be staffed or unstaffed and again it’s totally up to yourself & your budget requirements. Should you require staff members to be present to supervise the inflatables, these are charged at £25 per person, per hour. Generators are also available at a cost of £45 per attraction but are only required if there is no power supply with 100ft of the equipment.

If you can provide me with a list of preferred items, if you require staff or you wish to manage your own event and if you require generators or not, this would be a fantastic starting point and I’d be happy to provide you with a quote based on this information.

I hope this helps you out for now and I look forward to hearing from you soon.

Large Events… Ideas & 5 point plan – NO staff NO staff generators

Hi there and thanks for the email,

I think what you’re doing is a brilliant idea and is something we would really like to get involved in.

Larger events such as yours usually swallow a large chunk of the budget using staff at a rate of £25 per person, per hour and generators at between £40 and £80 per item so I think skipping out these costs where possible is a good starting point if you can.

If you can take care of the staffing element then perhaps just take one of our events coordinators to help ensure your staff are doing everything by the book which will certainly keep costs down and spend the money where it counts.

I would suggest inflatable, inflatable's, inflatable's for the best effect and the bigger the better. Giant slides are a must have for such an event and definitely a PA system to put everyone in the mood.

Our website shows all the individual prices so we've nothing to hide. I would suggest looking at an event in five stages. "Showstoppers" " Large Attractions" "Family competition games" "Smaller Children" & "Hospitality"

I would suggest starting by picking one or two Showstopper items that can be seen from miles around and that everyone will just have to go on and be attracted to such as the zorb ball slide, climbing wall, Rodeo Bull etc.

I'd then choose two or three large attention grabbers and high capacity inflatable's such as the giant slides, Giant Crazy Gold pitches, giant bouncy castles, wrecking balls and large assault courses to entertain a high number of guests at the same time with minimal staffing and electricity requirements which is a must have for any event. Once you've got that far, I'd have a look at the competition and more diverse entertainment that vary depending on the type and nature of the event such as bungee runs, gladiator duels, surf machines, pillow bashes, wrecking balls, boxing rings, Human table footballs, sumo suits. These are at the lower end of the budget and idea for creating a great sense of competition without putting a large dent in your budget.

Now for the smaller children, Its important to remember that the event will not only be attended by adults and teenagers but small family members that might not be able to go on the larger family attractions. The items you want to be looking at depending on age ore the soft play, sea world adventure, smaller slides & bouncy castles and perhaps a set of giant garden games such as the air juggler, air hockey, jenga & connect 4. Basically, anything smaller children can interact with or without adult supervision.

Last but not least... The hospitality, this is a broad category but you may wish to consider PA systems to set the mood, a marquee to house guests or buffets, event advertisers such as windy men, sky dancers, Crowd control, welcome arches and running items such as generators. Once you've got this far you've pretty much covered all areas of the event except health & safety which we'd be happy to get involved with. This is completely free of charge to all events and we're happy for you to download our Risk assessments, method statements and a copy of our £5,000,000 public liability insurance by clicking on the Health and safety tab on our website.

I know my email might be a bit vague and I'll be more than happy help or even suggest a selection of inflatable's myself but the above information should be really helpful.

Let me know what you think and I look forward to hearing from you soon.

Marquee Hire Guide.com

Hi there,

Thanks for taking the time to contact us online.

We are one of the suppliers on Marquee Hire Guide.com and have been providing Bouncy castles, Rodeo bulls, Chocolate Fountains, Sumo suits, Inflatable bouncy slides, Inflatable bouncy assault courses and many other entertainment items for both private and corporate occasions for the past 7 years. We also have a choice of marquees on offer that are of superior quality and are ideal for many kinds of events.

Please click here to be directed to our website where you can take advantage of what we have to offer for your event.

I hope this helps and look forward to hearing from you soon.

Email and Facebook Notes

Our Details
www.fun-bounce.co.uk
info@fun-bounce.co.uk
0113 2574483
07838163196

Unit 8, Topcliffe Mill
Topcliffe Lane
Morley
Leeds
LS27 0HL


Large Booking form link - https://www.fun-bounce.co.uk/pages/multiple-hire-and-large-events-booking-form

Carry more than one item or add something free or discounted - Sorry it's just not something we can do in peak season, every square inch of the van is needed, we only have a peak season of 6 months to trade and earn enough to carry us through winter so it’s the worst time of year for us as we can’t offer discounts or free items

Quick response send them to look on website from FB - Hi there and thanks for the message. Yeah, it’s available.

The best thing to do is have a look on the website over at www.fun-bounce.co.uk where all the prices are listed including 100's of pictures and 1000's of other ideas. The website also features an availability checker that looks directly into our diary so you can see if the items you like are available on your specific date.

I hope this helps or feel free to ask any questions on here or call me on 07838163196

Anchoring on hard Surface - 163kg on each anchor point if setting up outdoors

Snow Machine hire - Hi there and thanks for the email, Just a few questions if that's ok.

What sort of snow effect are you looking for?
What size area would need to be covered with snow?
What height can we mount the machine at or does it need to be floor standing?
What duration would the effect need to last for?
And how dense effect would you require?
The reason I ask is that we have a number of machines to suit all occasions and I'd hope to be able to quote you on the correct size

Cancellation & re-booking

Hi There, Thank you for your email.

As it stands at the moment there is a cancellation fee of xx% outstanding on your booking. This fee takes into account actions already undertaken as a result of your booking such as the testing and organising of your entertainment.

Notwithstanding the above, I have spoken with my colleague Samantha and we have agreed that if the booking is rescheduled and goes ahead within xx day’s or months of your previous booking we will agree to credit 50% of the cancellation fees paid as a gesture of goodwill.

I am sure you can appreciate that the cancellation fees are not designed for us to make a profit but merely to cover costs associated with your booking.

I trust this is acceptable and I look forward to hearing from you soon.

Do we need a Generator - All inflatables are provided with an electric power source or inflation device and we will require one independent power point within 75ft of any attraction. Should a power point not be available, Generators are available at a cost of £40 per inflation device and can be added to your quotation of required.

Requesting an invoice - Your invoice has now been sent from our accounting software and should be with you shortly, please ensure remittance is sent through as requested to prevent issues on the day of hire

What’s included / Staff / Gennie etc... - The price includes local delivery, set up, rigging up and collection and excludes generators and staffing unless stated within your list of items booked. Should you require staff members to be present to supervise the inflatable’s, this is charged at £25 per person, per hour (min 4 hours) but is important to remember that the staff members are there to ensure the attractions are being used in a sensible and safe manner, Staff members are not in place to replace parental/ carers responsibilities and a responsible adult must be present at all times.

Booking Notes

Our Details
www.fun-bounce.co.uk
info@fun-bounce.co.uk
0113 2574483
07838163196

Unit 8, Topcliffe Mill
Topcliffe Lane
Morley
Leeds
LS27 0HL

Peak Season - Please be aware you are booking in our peak busy period, we need all customers to be as flexible as possible so we can ensure all bookings run as smoothly as possible. We have therefore changed your delivery/ start times, this is due to your booking is in the peak season for us, delivery will be made anything from 7am to your booking start time, If this causes you issues and you have already arranged guests ect for before this time please call us and we will do everything we can to accommodate your needs. Also with regards to collection please be aware this can be anything from your requested time until midnight, we will get to you as soon as we can and be a quiet as we can on collection, again if this causes any problems or you have any issues please call us and we will do everything we can to accommodate your needs.

Exact Delivery and Collection - We strongly suggest a window of 2hrs before and after your event to ensure everything runs as smooth as possible, However, we general expect to be with you within 1 hour of your specified times.
If you have to be in and out of your venue within a specific time window please ensure you let us know so we can try and stick to these times as closely as possible

OVERNIGHT COLLECTION - The area the castle is kept in needs to be secure or we may refuse to leave the item overnight. Also please be aware collection can be anything from 7am onwards access has to be available whenever we need the equipment we cannot give a guaranteed time for the collection, if this is not possible then I would recommend late night hire and speaking to us further.

MINIMUM FEES - Please be aware the cost has been amended on your booking to meet the minimum fees of £120 excluding any overnight or late night fees and extras.

LATE NIGHT HIRE - This applied to anything collected after 7pm, we have added the charge of £30 for this to your booking, please contact us if you would like to amend the times to remove this charge as this cannot be amended on the day of hire.

DELIVERY - Please be aware that Delivery can be anything from 7am up to your party start time

COLLECTION - Please be aware this can be anything from your requested time until midnight, we will get to you as soon as we can and be a quiet as we can on collection.

CHEQUE PAYMENTS - Cheques must be received and cleared on our system prior to the event taking place. Unfortunately, we are unable to accept cheques on the day. If you would like to change your payment method please contact one of the team, otherwise please make your cheque payable to Funbounce Entertainments and post to Unit 8, Topcliffe Mill, Topcliffe Lane, Morley, Leeds, LS27 0HL. If cheques are not received and cashed in time the driver will expect to be paid cash on delivery.

PayPal Payments - PayPal transactions are accepted in advance of the event date but are subject to a 3% charge which I have added to your booking. If you wish to amend your payment method please let us know, if not Please send payment through to info@funbounce.co.uk and ensure you send remittance advice to let us know you have paid after submitting.

Staffed Item requested over 4 hours - Please note our staffed items are for 4 hours including staff. As you have selected your event to be 6 hours, 2 extra hours have been applied. If you would like this removing please inform us ASAP

Booking a Gennie bigger than needed or on its own / what are they doing with it? - If you are plugging something of your own into our generator you will need to inform us in advance to check the generator can take the item you are wanting to plugin and also to inform us of your power requirements as we only carry our own standard waterproofed plugs on the vehicles.

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